A SRC Verint Professional Services Package

Optimize Your Verint System
in Less Than 8 Hours a Month.

Verint ProMax gives your team a dedicated WFM expert, tailored configurations, and continuous support — so your Verint investment finally works the way it was designed to.

Book a Discovery Call

96 SME Hours / Year
Dedicated CSM
Free Health Check

VERINT PROMAX AT A GLANCE

96

SME Hours Annually

4

Stages to Full Optimization

$0

Health Check, included free

Bonus: Free Verint Health Check

Included with every ProMax package — a full system audit.

WHAT PROMAX COVERS

SME Consulting

Dedicated CSM

Tailored Config

Micro-Training

SME Help Line

Health Check

THE PROBLEM

This Is Painful : And You Know It.

Most organizations leave serious ROI on the table because their Verint system was never properly configured for their unique environment.

Configuration and Alignment Gaps

Suboptimal Verint configurations - not aligned to your actual business processes - quietly drag down system, team, and operational performance every day.

Training That Doesn't Stick

One-time implementation training gets the system live - but as leaders change roles, knowledge walks out the door. Ongoing micro-training is critical for lasting adoption.

Generic, Out-of-the-Box Configs

Default setups that don't reflect your unique environment mean missed automation opportunities, reduced efficiency, and a system that frustrates your team daily.

WHAT YOU GET

Your Ridiculously EPIC
Verint ProMax Package.

Everything you need to finally get the most out of your Verint investment — without hiring a full-time internal expert.

96 Hours of SME Time Annually

Expert Workforce Optimization domain consulting, Verint application design, configuration expertise, and CX/EX industry best practice guidance — all year long.

8 hrs / month

Dedicated Customer Success Manager

Your CSM drives deep adoption, tracks and resolves open Verint tickets, and builds a comprehensive strategy to maximize ROI from your Verint investment.

Personalized support

Verint SME Support Help Line

Fast access to a Subject Matter Expert for quick answers, system guidance, and operational advice — so issues get resolved before they impact your team.

Quick resolution

Tailored System Configuration

We align Verint features directly to your business and department-specific outcomes — driving automation, stronger ROI, and a system your team actually adopts.

Custom to you

Bonus: Free Verint Health Check — Included

Every Verint ProMax package kicks off with a comprehensive, independent Verint Health Check — a full audit of your system's utilization and optimization across every module. Yours free from day one.